PROJECT OVERVIEW

Summary:

• PLCB aimed to modernize their B2B and B2C desktop and mobile sites to align with current design trends and enhance overall clarity. A significant focus was placed on ensuring the website's accessibility compliance, given its status as a government supported site

​

What I did:

• As I joined this significant client project during the final stages of implementation, my primary role in design involved addressing minor updates as design issues arose. However, my major focus centered on conducting a comprehensive accessibility audit using the Lighthouse feature on Chrome and the Oracle Accessibility Toolbar. Through this process, I identified and logged over 200 accessibility issues, collaborating closely with engineers and QAs to ensure thorough resolution.
   

Constraints:

• As the project was in the implementation stages, design updates had to align with the general design to avoid complications for the developers.

• Due to the minor nature of the updates, a quick turnaround was essential, preventing the opportunity for official user interviews. Instead, we referenced baymard.com, an eCommerce UX best practices research site, to inform the changes.